Business IT Support
launceston it offers a remotely managed IT department for small and medium sized businesses. You’ll get your own IT Manager, high-quality support from our help desk, and access to a team of experts – all at a fraction of the cost of hiring your own.
Our friendly team of IT professionals provide businesses throughout Cornwall and Devon with fast, responsive IT solutions – delivering effective solutions in an efficient and professional manner.
We offer a range of IT services and flexible support packages, so whether you need remote helpdesk support or a Microsoft Certified Solutions Expert on site, we’ll find a solution that suits your needs – and your pocket.
Launceston IT Solutions:
Proactive Business IT Support
Our service is proactive, not reactive. At the heart of this service is our monitoring and management systems. It ensures early detection of many IT issues, enabling us to fix them before they become a problem for you.
As part of this service we also provide you weekly and monthly reports detailing the health of your systems and giving you total insight on how protected you are and how proactive we have been. Our IT support is based on a fixed fee so you know what you’re paying without any hidden or time based charges.
We can advise and implement cloud solutions for you – getting your company migrated into the cloud, whilst you keep doing what you do best. We also offer cloud services from Microsoft Office365, online backups, hosted applications and cloud storage.
Disaster Recovery and Business Continuity
We can advise and implement fully managed, monitored and routinely tested backup solutions, Disaster Recovery (DR) plans and assist in designing your business continuity plans.
We can advise and implement fast, reliable and solid data networks designed specifically for your type of business. From Leased lines, fibre internet to fully managed switches and routers.
From antivirus for all workstations and servers, web protection that delivers comprehensive web security, web filtering and bandwidth monitoring to advanced next generation firewalls, data encryption, secure WiFi, vulnerability scanning and multifactor logins, launceston it has you covered with in-depth security overview of your network we’ll guide you through keeping your business secure as possible.
Whether you are setting up a new IT network, replacing an ageing network or expanding your business, you can rely on us to provide the design and delivery skills required to partner you from initial briefing through to final handover.
WHAT OUR CLIENTS SAYOur clients have given us a 89.66% success rating on the helpdesk support we have provided them this past week.
A big thank you to the launceston IT team for the continued fast and efficient IT support service they provide for us. Their engineers are extremely knowledgeable and helpful ensuring the problems are solved quickly and with minimum disruption.
Our relationship with launceston IT works well because they have an intimate working knowledge of our systems, overseeing every aspect of our IT from printing problems right through to bespoke accounting applications. I have never seen Alex lose his cool – even when faced with the most trivial of user requests!
launceston IT support is first class. They look after all of our IT requirements as part of our support package and we couldn’t ask for a better service provider. For any company in London wishing to engage a reliable IT maintenance partner, we can’t recommend launceston IT enough.
It’s always beneficial to keep up with the ever-changing technologies in the business world and launceston IT have made the whole transition of our old email system to cloud email smooth and simple. They are a helpful and reliable company to deal with and we highly recommend their IT support services to any other London company.