Imagine never having to worry about an IT problem or unexpected expense again.
Our 'single port of call' managed IT services model means you make one call and we take over the management of your IT problem. You no longer have to keep track of multiple providers and services, you simply leave it with us and get on with what you're good at.
Unexpected IT expenses are a thing of the past with a monthly subscription. You can build an IT package that suits your business for a fixed monthly cost. Your subscription can cover any IT related product, service or hardware and always includes access to our full team of specialised technicians.
All our managed IT subscription packages come with unlimited support hours from our helpdesk team. You never have to worry about the cost of picking up the phone to us. Getting support is as easy as picking up the phone or sending a message to our helpdesk.
Our Single Port of Call and Radical Accountability approach means that we don't want you to have to lift a finger.
You will never have to worry about managing multiple providers for your systems or services, or waiting on hold with service providers . When you have a managed IT subscription with us, we take care of all of it (we'll even do the waiting on hold for you!). Support is even included for things like specialised software and transitioning from old providers.
You make one call, or simply message our helpdesk and we take full responsibility for seeing any issue through to resolution.
You are never locked in to an annual or multi-year contract with us, and you have complete flexibility to build a managed IT services subscription that is perfect for your business. You can add and remove services and users at any time.
With a managed IT subscription, all your IT costs are rolled into a single, predictable monthly bill. You can even include your IT hardware in your subscription. This means easy budgeting and cashflow management and no need for large capital expenditure outlay when equipment needs replacing.
Monitoring and ongoing maintenance are key to ensuring your IT systems operate efficiently and avoiding breakdowns and down-time. A managed IT subscription provides real-time monitoring of your systems and scheduled maintenance to ensure you can keep working.
Radical accountability means that we take 100% responsibility for ensuring your IT systems work as well as they possibly can, whatever that might look like. It means we go the extra mile to make sure you have a great experience with your IT.
A big focus for us is on ensuring minimal downtime for you, so you can focus on running your business. We will do the waiting on hold, the follow ups and the time on the phone troubleshooting with tech support for all your IT related services, so you don't have to. Think your EFTPOS terminal, your online booking or ordering system, your specialised industry software and hardware and your service providers.
We strive to create a culture of utmost integrity, ensuring you feel secure in the people looking after your important systems and data.
